About Us
We believe the way you communicate shapes your success, and the quality of your life and business.
In a world where revenue is vital, relationships are the advantage. At iVoice Communication, you learn to strengthen both.
Guiding Principles:
- Trust is built - and sustained - through communication
- Efficient and potent conversations/presentations fuel that trust
- Effective communication is the key to collaboration; connection; accelerated prosperity
Meet Donna Rustigian Mac
Donna has been at the forefront of evolving communication for more than 3 decades. Her career spans two distinct but complementary paths. The first half was in media, where she communicated with clarity, presence, and authenticity in live, high-stakes environments while motivating and mobilizing large groups of people – on the air and behind the scenes. She also stepped into the role of national keynote speaker, and became certified in mindfulness.
Since 2008, Donna has been bringing that expertise to her work with leaders, teams, and audiences – guiding them to move beyond outdated communication habits, while managing nerves, and communicating with confidence, precision, and greater ease.
Donna holds an undergraduate degree in Liberal Arts. She’s also pursued advanced study in Social and Organizational Psychology at Leslie University, mindfulness-based approaches through Brown University’s Mindfulness Center, and Negotiation Mastery through Harvard Online. She’s part of the Shri certified teacher class of 2026.
Known for her calming yet authoritative approach, Donna supports people in uncovering and strengthening the capabilities already within them. Her proficiency to recognize and develop untapped talent is a defining strength—one she brings to every engagement.
Meet Lisa Bernard
Advisor/Consultant/Coach
Lisa Bernard is a communication coach and trusted advisor who partners with executives and HR leaders to strengthen leadership effectiveness and organizational alignment. Her work centers on translating complex business challenges into clear, actionable communication that drives performance and fosters strong, connected teams.
With over a decade of HR leadership experience, Lisa brings a deep understanding of how communication shapes culture, engagement, and results. She works alongside leaders and teams to move beyond misalignment and ambiguity—equipping them to communicate with clarity, intention, and impact in high-stakes environments.
Lisa holds a BS in Business Administration and is SHRM-CP certified. She has served on the Rhode Island SHRM Board of Directors since 2021, contributing to both Professional Development and Operations. She is also a graduate of Leadership Rhode Island (Sigma II).
Known for her pragmatic and thoughtful approach, Lisa balances empathy with strong business acumen. She empowers leaders to communicate in ways that inspire action, build alignment, and deliver meaningful results—strengthening both organizational performance and the human experience at work.
Guiding Principles:
- Leadership Communication shapes how you speak, lead, & earn
- Trust is built - and sustained - through how you communicate
- Communication directly impacts both performance & well-being
- A 'Rich Life' includes both strong revenue and strong relationships
- Effective communication is strengthened through will, skill, & practice
- Hard conversations are often the gateway to success